# Best Healthcare UX Design Agencies (2026)

Canonical page: https://uxshortlist.com/healthcare-ux-design-agencies
Last checked: 2026-10-23 · Published: 2026-10-28 · Updated: 2026-10-28 · Publisher: UX Shortlist team

The strongest healthcare UX design agencies in 2026 are FuseLab Creative, whose healthcare, AI and dashboard work is unusually strong for regulated and data-heavy products, GoInvo, a healthcare-exclusive studio with verified work for NIH, 3M and Mount Sinai, and Guidea, the digital-health research and design firm acquired by Invene in 2025. 8 firms made this shortlist. Each entry shows verified rates and minimums, 1 project, 1 reason to pass, and 1 question to ask on the first call.

| Rank | Agency | Shortlist it for | Rate | Minimum | Team | Founded | HQ |
|---|---|---|---|---|---|---|---|
| 1 | Fuselab Creative | healthcare and clinical product design with dense dashboards, AI and regulatory complexity. | $100–149/hr | $25,000+ | 10–49 | 2017 | McLean, VA |
| 2 | GoInvo | healthcare-only product design across clinical, payer and public-health software. | $150–199/hr | $100,000+ | 10–49 | 2004 | Arlington, MA |
| 3 | Guidea | digital-health product research and design with a deep review record. | $150–199/hr | $50,000+ | 10–49 | 2005 | Austin, TX |
| 4 | Koru UX Design | EHR and clinical-workflow UX at offshore rates. | $50–99/hr | $50,000+ | 10–49 | 2011 | Quincy, MA |
| 5 | Star | regulated SaMD programs that need strategy, design and engineering together. | Not published | Not published | 250–999 | 2008 | Sunnyvale, CA |
| 6 | Think Company | pharma and health-system work that must clear medical-legal review. | $150–199/hr | $50,000+ | 50–249 | 2007 | Conshohocken, PA |
| 7 | ustwo | consumer health and wellness apps with behavioural science built in. | $150–199/hr | $50,000+ | 50–249 | 2004 | Not published |
| 8 | Halo Lab | low-budget health MVPs bundled with web design and build. | $25–49/hr | $10,000+ | 50–249 | 2013 | Dubai, UAE |

## How this shortlist was made

This page covers clinical and patient-facing healthcare software; medical-device hardware gets its own page. Candidates needed named, checkable health work, and we weighted regulated-work evidence: GoInvo's published HIPAA and FDA constraint language, Star's CE Marked gMendel diagnostic, the compliance-locked Merck design system at Think Company. Each firm was scored on our standard rubric for verified clients, healthcare share of practice and engagement fit. Rates, minimums, team bands and review counts come from Clutch profiles checked on 23 October 2026; anything an agency does not publish reads Not published.

## 1. Fuselab Creative

Shortlist it for: healthcare and clinical product design with dense dashboards, AI and regulatory complexity.

FuseLab fits healthcare products where dense data and operational workflows matter as much as patient-facing polish. Its Vasolabs case shows a vascular-device interface with live scanning and comparative graphs; DHCS dashboards provide a second data-heavy health example. Clutch lists a 5.0 rating across 15 reviews at $100 to $149 an hour, with a $25,000 minimum. Healthcare sits alongside AI, fintech and dashboard design in its portfolio rather than defining a healthcare-only practice. The caveat is regulatory depth: public evidence supports interface work, not specialized SaMD or IEC 62366 expertise, so confirm validation and human-factors needs before engaging.

Data: $100–149/hr · $25,000+ minimum · team 10–49 · founded 2017 · McLean, VA · Clutch 5.0 · 15 reviews
Pass on them if: You need a dedicated healthcare-only practice with a very large clinical bench; FuseLab is strongest around design, dashboards and workflow complexity rather than a single clinical sub-specialty.
Ask them: Which part of the team would stay on a clinical or payer workflow after the first design phase, and how do you handle live-data or device-integration design review?
Sources:
- [Agency website](https://fuselabcreative.com); verifies name, HQ, founded, client roster, services
- [Clutch profile](https://clutch.co/profile/fuselab-creative); verifies 5.0/15 reviews, bands, service and industry mix
- [Agency about page](https://fuselabcreative.com/about-us/); verifies GSA contract number, 15 team profiles, no SaMD/IEC 62366
- [California Department of Health Care Services case study](https://fuselabcreative.com/our-projects/dhcs/); verifies DHCS case
- [Medical Device Interface Design service page](https://fuselabcreative.com/services/medical-device-interface-design/); verifies device projects, generic regulatory language
- [Vasolabs case study](https://fuselabcreative.com/our-projects/healthcare-interface-vasolabs/); verifies featured agency project or service page

## 2. GoInvo

Shortlist it for: healthcare-only product design across clinical, payer and public-health software.

Healthcare is the entire practice at GoInvo, an Arlington, Massachusetts studio that has designed clinical, payer and public-health software since 2004 and maintains hGraph, an open-source health data visualization project. For 3M's CodeRyte, the team designed NLP software for hospital medical coding, and GoInvo states the startup work led to a $146M exit. Other verified clients include the NIH All of Us research program and Mount Sinai's Resilience Project. The studio stays deliberately small, 10 to 49 per Clutch with about 11 people listed, prices at $150 to $199 an hour with a $100,000 minimum, and its own site describes software satisfying HIPAA and FDA constraints.

Data: $150–199/hr · $100,000+ minimum · team 10–49 · founded 2004 · Arlington, MA · Clutch 5.0 · 1 reviews
Pass on them if: You want review volume before committing; Clutch logs a single review for GoInvo despite a 20-year track record.
Ask them: On InfoBionic's monitoring interface, which physicians tested the diagnostic view and what changed after testing?
Sources:
- [Agency website](https://goinvo.com); verifies HQ, services, FDA/HIPAA language
- [Clutch profile](https://clutch.co/profile/goinvo-0); verifies 5.0, 1 review, $100k+ min, $150-199/hr, 10-49, founded 2004
- [Agency about page](https://goinvo.com/about/); verifies team, healthcare-exclusive focus
- [3M / CodeRyte case study](https://goinvo.com/work/3m-coderyte); verifies featured agency project or service page

## 3. Guidea

Shortlist it for: digital-health product research and design with a deep review record.

Guidea, acquired by Invene in 2025, which was itself acquired by Carenet Health in October 2026, has run strategic product design and UX research from Austin since 2005. Digital health leads its verticals, with verified clients including Johnson & Johnson, Humana, Express Scripts and Bristol Myers Squibb, and a 5.0 Clutch rating across 43 reviews, the deepest 5.0 record on this page. 1 anonymized Clutch review describes UX and UI for a women's health app, including user-segment research and interviews; another describes a patient portal redesign with desktop and mobile mock-up options. Work runs through a 4-phase process the firm names Innovate, Launch, Sprint and Scale, priced at $150 to $199 an hour with a $50,000 minimum.

Data: $150–199/hr · $50,000+ minimum · team 10–49 · founded 2005 · Austin, TX · Clutch 5.0 · 43 reviews
Pass on them if: You need a settled team; Guidea was acquired by Invene in May 2025, and Invene by Carenet Health in October 2026, 2 transitions in 2 years.
Ask them: Who from the pre-acquisition research team would staff our project, and what did the Invene deal change?
Sources:
- [Agency website](https://guidea.com); verifies Austin TX, 'joined Invene' banner, clients, industries
- [Clutch profile](https://clutch.co/profile/guidea); verifies 5.0, 43 reviews, $50k+ min, $150-199/hr, 10-49, founded 2005
- [Invene Acquires Guidea TO Expand Fullstack Healthcare AI Capabilities source](https://www.invene.com/blog/invene-acquires-guidea-to-expand-fullstack-healthcare-ai-capabilities); verifies ownership (May 14, 2025)

## 4. Koru UX Design

Shortlist it for: EHR and clinical-workflow UX at offshore rates.

EHR vendors are Koru UX Design's core clientele: eClinicalWorks, MedBridge, healow and Acentra all appear on its verified client list, and the practice spans clinical decision support, ePrescribing, lab systems, PACS and billing. A case study an unnamed world-leading cloud EHR platform turned a one-off Koru project into an ongoing embedded UX practice, which is also how the firm sells: embedded teams and staff augmentation alongside UX audits and WCAG accessibility work. Founded in 2011, it delivers mainly from Pune at $50 to $99 an hour per Clutch, with a $50,000 minimum and a 4.9 rating across 25 reviews. Compliance language stays at HIPAA-compliant workflows.

Data: $50–99/hr · $50,000+ minimum · team 10–49 · founded 2011 · Quincy, MA · Clutch 4.9 · 25 reviews
Pass on them if: Your roadmap touches regulated devices; Koru claims no FDA or IEC 62366 capability and its compliance language stops at HIPAA.
Ask them: Can we speak to a named client reference, since your public case studies are anonymized?
Sources:
- [Agency website](https://www.koruux.com); verifies name, addresses, services, clients, HIPAA language
- [Clutch profile](https://clutch.co/profile/koru-ux-design); verifies 4.9, 25 reviews, $50k+ min, $50-99/hr, 10-49, founded 2011
- [Unnamed world-leading cloud EHR platform case study](https://www.koruux.com/case-studies/ehr-ux-case-study/); verifies featured agency project or service page

## 5. Star

Shortlist it for: regulated SaMD programs that need strategy, design and engineering together.

Regulated digital health is Star's pitch inside a 250-to-999-person global consultancy that also serves automotive, financial services and media. Its healthtech page cites SaMD and regulatory AI strategy across MDR, FDA and global pathways, plus usability validation for regulated SaMD products, and the gMendel case backs it: an AI in-vitro diagnostic taken from idea to CE Marked product in 7 months, according to the Star case study. Teams span 12 offices from Sunnyvale to Tokyo, selling strategy, design and engineering as 1 engagement. Clutch shows no reviews yet, and the firm publishes neither rates nor minimums, so scoping starts from scratch on the first call.

Data: Not published · Not published minimum · team 250–999 · founded 2008 · Sunnyvale, CA · Clutch No reviews yet
Pass on them if: You want third-party reviews or published pricing; Star's Clutch profile logs 0 reviews and no rates or minimums.
Ask them: On gMendel, which usability validation did Star run in-house, and under which regulatory pathway was it documented?
Sources:
- [Agency website](https://star.global); verifies 12 hubs, 4 verticals
- [Clutch profile](https://clutch.co/profile/star); verifies 0 reviews, 250-999, Sunnyvale
- [gMendel case study](https://star.global/healthtech/); verifies SaMD/MDR/FDA quotes, gMendel and OYSTA

## 6. Think Company

Shortlist it for: pharma and health-system work that must clear medical-legal review.

Pharmaceutical work anchors Think Company's healthcare practice: Clutch pegs medical at 25 percent of its mix, with Merck, Nemours Children's Health and Johnson & Johnson on the verified client list. The Merck engagement is the proof point: a componentized design system with locked compliance elements cut medical-legal review on Merck Connect from weeks to hours, per the case study, and the Merck Formulary Resources payor portal grew past 100 customers. The Conshohocken, Pennsylvania firm runs 50 to 249 people and sells research, product design and build, design systems and embedded teams at $150 to $199 an hour with a $50,000 minimum, holding a 4.9 Clutch rating across 18 reviews.

Data: $150–199/hr · $50,000+ minimum · team 50–249 · founded 2007 · Conshohocken, PA · Clutch 4.9 · 18 reviews
Pass on them if: Your budget sits under $50,000; Think Company's minimum and its 65 percent enterprise client mix point the firm at large accounts.
Ask them: How would the locked-compliance components you built for Merck adapt to our medical-legal review process?
Sources:
- [Agency website](https://thinkcompany.com); verifies services, Merck, rebrand note
- [Clutch profile](https://clutch.co/profile/think-company); verifies 4.9/18, bands, mixes, founded 2007
- [Merck case study](https://www.thinkcompany.com/work/merck); verifies Merck case
- [Johnson AND Johnson case study](https://www.thinkcompany.com/work/johnson-and-johnson); verifies Johnson and Johnson patient-support console; usability testing across 82 agents
- [Best EGG case study](https://www.thinkcompany.com/work/best-egg); verifies Best Egg financial-health product, UX research and reported 1.5 million users

## 7. ustwo

Shortlist it for: consumer health and wellness apps with behavioural science built in.

Health and wellness is 1 of 4 listed industries at ustwo, a studio of 50 to 249 people per Clutch with offices in London, Malmo, Lisbon and New York, employee-owned and B Corp certified per its own site. For RVO Health, the studio worked on US health coaching built around human-centric AI, and its Soph's Plant Kitchen engagement took that product from idea to launch with 61 percent retention, according to the ustwo case study. The practice pairs product design with behavioural science and full-stack design and build, at $150 to $199 an hour with a $50,000 minimum. Clutch logs only 2 reviews at 4.5, thin for a studio founded in 2004.

Data: $150–199/hr · $50,000+ minimum · team 50–249 · founded 2004 · Not published · Clutch 4.5 · 2 reviews
Pass on them if: You need US-based capacity at scale; ustwo's only American studio is New York and most of its team sits in Europe.
Ask them: What measurable outcomes did the RVO Health coaching work produce, and who from that team is available?
Sources:
- [Agency website](https://ustwo.com); verifies name 'ustwo' (ustwo Ltd), employee-owned + B Corp, studios London/Malmo/Lisbon/New York, client logos
- [Clutch profile](https://clutch.co/profile/ustwo-studio); verifies 4.5 rating, 2 reviews, 50-249 band, $150-199/hr, $50k+ min, founded 2004
- [iShares (BlackRock) case study](https://ustwo.com/work/); verifies case studies and metrics (iShares 120M users, Soph's Plant Kitchen 61% retention, RVO Health)
- [RVO Health case study](https://ustwo.com/work/rvo-health/); verifies featured agency project or service page

## 8. Halo Lab

Shortlist it for: low-budget health MVPs bundled with web design and build.

Budget range is Halo Lab's clearest edge: $25 to $49 an hour with a $10,000 minimum, the lowest published pricing on this page, backed by a 4.9 Clutch rating across 100 reviews. The firm is a full-service shop, founded in Odesa in 2013 and now listing Warsaw and Boston offices, where UX/UI sits at just 10 percent of its Clutch service mix next to web design, branding and development. Its healthcare credential is MyReha, a rehab platform the Halo Lab case study says scaled past 100 clinics. Engagements bundle design with MVP development, so teams buying build-plus-design on a seed budget get the most from it.

Data: $25–49/hr · $10,000+ minimum · team 50–249 · founded 2013 · Dubai, UAE · Clutch 4.9 · 100 reviews
Pass on them if: You want a clear corporate footprint; Clutch lists Dubai as HQ while Halo Lab's own site shows Warsaw and Boston coworking spaces.
Ask them: What share of your last 10 projects was healthcare software, and who designed MyReha's clinical screens?
Sources:
- [Agency website](https://www.halo-lab.com/); verifies name, offices, services, industries
- [Clutch profile](https://clutch.co/profile/halo-lab); verifies founded 2013, 4.9 (100 reviews), bands, Dubai HQ
- [THE Manifest Names Halo LAB AS THE Most Reviewed Digital Design Company IN Ukraine source](https://halo-lab.com/blog/the-manifest-names-halo-lab-as-the-most-reviewed-digital-design-company-in-ukraine); verifies founded 2013 by Artem Borysenko and Valentine Boyev
- [MyReha case study](https://www.halo-lab.com/project/my-reha); verifies featured agency project or service page

## What should a healthcare UX agency know about HIPAA?

A healthcare UX agency should know how HIPAA constrains design itself: what patient data appears on screen, who sees it, and how workflows expose it. The useful signal is specificity. Firms that have shipped clinical software talk about HIPAA as a design constraint, not a compliance checkbox pasted into a proposal. Start by asking where HIPAA shows up in a firm's published work. GoInvo's own site describes building software that satisfies HIPAA and FDA constraints and lists a dedicated Regulate service line, which is about as explicit as agency sites get. Koru UX Design keeps its compliance language to HIPAA-compliant workflows, consistent with an EHR-vendor clientele where the vendor's compliance team owns the rulebook. Star frames the subject at regulatory-strategy level, citing SaMD and regulatory AI strategy across MDR, FDA and global pathways.

None of that replaces direct questions about protected health information during the engagement: what sample data the agency designs with, whether portfolio screens were sanitized, and who on the team has done this before. A firm that has worked with eClinicalWorks or the NIH All of Us program, as Koru UX Design and GoInvo have, will answer in specifics; 1 that has not will answer in policy language. For public-program constraints beyond HIPAA, the agencies on our [government UX shortlist](/government-ux-design-agencies) work under similar scrutiny.

## Clinical or patient-facing UX: which specialist do you need?

Clinical UX serves clinicians working under time pressure inside EHRs and decision-support tools; patient-facing UX serves consumers who can simply quit your app. The 2 demand different research habits and different portfolios, and most agencies on this page lean clearly to 1 side. Buy clinical UX from firms that can show clinician-grade screens. Koru UX Design works across EHR, clinical decision support, ePrescribing, lab systems and PACS, and a case study describes an embedded practice inside a cloud EHR vendor. GoInvo's InfoBionic work gave physicians a data-rich diagnostic view for remote cardiac arrhythmia monitoring, the kind of information density a consumer app never carries. If a misread value harms a patient, this is the bench you want.

Patient-facing work rewards a different muscle: research with ordinary users and retention mechanics. Guidea's anonymized Clutch reviews describe a women's health app built on user-segment research and a patient portal redesign with desktop and mobile options. ustwo brings behavioural science and consumer polish, with RVO Health's AI health coaching as its named health project. Ask any candidate which side their last 3 health projects sat on; a portfolio split evenly between the 2 is rarer than agencies claim, and the page order above reflects where each firm's verified evidence actually sits.

## GoInvo vs Guidea: which to pick?

Pick GoInvo for healthcare-exclusive depth on complex clinical and government health systems; pick Guidea for researched patient-facing products with a long review record. Both charge $150 to $199 an hour, so the decision turns on minimums, focus and what each firm's evidence actually shows. GoInvo is the purer specialist: healthcare has been its only industry since 2004, with verified work spanning 3M's CodeRyte, the NIH All of Us research program and Mount Sinai, plus an open-source health data visualization project in hGraph. The cost of that focus is entry price and proof format: a $100,000 minimum, a deliberately small team, and just 1 Clutch review, so diligence runs on its published case studies rather than third-party volume.

Guidea halves the entry point at a $50,000 minimum and carries the opposite review profile, 5.0 across 43 Clutch reviews, with Johnson & Johnson, Humana, Express Scripts and Bristol Myers Squibb verified as clients. 2 things to weigh before signing: Guidea was acquired by Invene in May 2025, and Invene itself by Carenet Health in October 2026, so ask what the transitions change for staffing, and its regulatory credentials, including FDA-clearance mentions, appear in profile and acquirer marketing copy rather than as a documented service line. Budgets above 6 figures with dense clinical or payer data favor GoInvo; patient-facing products that want research depth and reference calls favor Guidea.

## What healthcare UX work costs and how long it takes

6 of the 7 firms on this page publish a project minimum on Clutch, running from $10,000 at Halo Lab to $100,000 at GoInvo, with a median of $50,000, double the $25,000 median across the 33 publishing firms in the [UX Shortlist Pricing Index](/ux-design-cost). 6 publish hourly bands, and the median band is $150 to $199 an hour. Published timelines are scarce; the only verifiable point is Star's gMendel program, which took an AI diagnostic from idea to CE Marked product in 7 months per the case study.

## FAQ

### What does healthcare UX design cost?

Published minimums on this page run from $10,000 at Halo Lab to $100,000 at GoInvo, with a $50,000 median; FuseLab Creative, ranked first here, publishes a $25,000 minimum and a $100 to $149 hourly band. Other hourly bands span $25 to $49 at Halo Lab to $150 to $199 at GoInvo, Guidea, Think Company and ustwo. Koru UX Design sits at $50 to $99 an hour with a $50,000 minimum, pairing offshore delivery with healthcare depth. Star publishes neither rates nor minimums, so budget conversations there start from 0, and scoping begins on the first call.

### Do healthcare UX agencies sign business associate agreements?

No firm on this page publishes a business associate agreement policy, so treat the BAA as a first-call question and get the answer in writing. The listed work shows which firms operate in settings where protected health information may be involved: GoInvo in clinical and payer enterprise software, Koru UX Design inside EHR vendors like eClinicalWorks, and Think Company in Merck's medical-legal workflow. That does not establish whether any firm signs a BAA for your engagement. Ask whether it will sign 1, whether designers will see identifiable data or sanitized samples, and who carries liability if a mockup exposes patient information.

### EHR-experienced or consumer-health agency: which do we need?

Match the agency to whoever uses the screen. If clinicians use it inside an EHR workflow, EHR experience matters most: Koru UX Design works across EHR, clinical decision support, ePrescribing and PACS, and GoInvo designs clinical and payer enterprise software. If patients use it voluntarily, consumer craft matters more: Guidea's reviewed work covers a women's health app and a patient portal redesign, and ustwo pairs product design with behavioural science on work like RVO Health's AI coaching. Teams building for both audiences should weight the clinician side, because retention tactics are easier to add later than clinical-workflow literacy.

### How do agencies test designs with clinicians?

Clinician access is the constraint, and no firm on this page publishes a formal clinician-testing protocol. The structural evidence favors embedded models: Koru UX Design sells embedded UX teams and staff augmentation inside healthcare vendors, which keeps designers near clinical users continuously rather than in scheduled sessions, and its EHR case study describes UX turning from a one-off project into an ongoing practice at the vendor. Guidea's reviewed engagements include user-segment research and interviews on the patient side. On the first call, ask who recruited clinicians on the last project, how many sessions ran, and which shipped screens changed as a result; specifics separate practice from claims.

### What belongs in a patient portal redesign brief?

Start with who the portal serves, which tasks dominate, and what data it exposes, because those 3 decide scope and the HIPAA surface. Name the systems behind it, since portals sit on EHR and billing rails; firms like Koru UX Design list portals alongside EHR and claims work for that reason. Set measurable targets: GoInvo's Massachusetts SNAP redesign states a 50 percent rise in digital applications, and that is the shape a portal goal should take. Finally, state device expectations up front; Guidea's reviewed portal project delivered desktop and mobile mock-up options as explicit deliverables. A brief with those 4 elements gets comparable proposals instead of generic ones.

### Does an agency need FDA experience for a wellness app?

Usually not, and paying for regulatory depth you do not need raises cost without adding value. The line blurs when an app starts making clinical claims or feeding clinical decisions; that is when SaMD questions appear, and on this page Star is the firm that markets SaMD and regulatory strategy across FDA and MDR pathways, with the CE Marked gMendel diagnostic as evidence. For wellness products proper, consumer-health strength matters more: ustwo's RVO Health coaching work and Guidea's women's health app are the relevant proof points. If your roadmap could cross into diagnosis, ask every candidate where they draw that line.

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